MTN is one of the most widely used mobile networks in Nigeria, with a significant number of subscribers using it for calls, texting, and internet access. It’s common for people to forget or misplace their phone numbers, especially after purchasing a new MTN SIM card. Fortunately, MTN provides multiple simple ways to check your phone number, whether you prefer using USSD codes, contacting customer service, or other methods.

1. Checking Your MTN Number via USSD Code

The fastest and easiest way to find your MTN phone number is by dialing a USSD code. MTN offers a quick solution that displays your number directly on the screen.

How to Check Your MTN Number with USSD:

• Dial *123#
• Select option 1 from the menu
• Choose “My Number” or the equivalent option in your menu
• Alternatively, dial *663# to instantly retrieve your number.

Benefits of USSD Codes:

• Free of charge: No cost for using the USSD service.
• No internet required: Works on both smartphones and basic phones.
• Easy to use: Accessible even in areas with weak network signals.

2. Checking Your Number via SMS

While MTN doesn’t currently offer an SMS method for checking your phone number, this option might be available in the future. We will keep you updated if this service is activated.

3. Contacting MTN Customer Care

If you’re unable to use USSD or if the method doesn’t work for you, you can contact MTN’s customer care team for assistance. After confirming your identity, a representative can help you retrieve your phone number.

Steps to Reach Customer Care:

• Dial 300 from your MTN line
• Follow the voice prompts to speak with a customer care agent
• Request your phone number, and be ready to verify your identity.

Note: The wait time may vary, and the verification process may take longer.

4. Using the MyMTN NG App

If you have a smartphone and are an existing user, the MyMTN NG app can help you find your number. This method is only effective if you have already signed in to the app.

How to Use the MyMTN NG App:

• Download the app from the Google Play Store or Apple App Store.
• Register your MTN number and complete the verification process.
• Once logged in, your phone number will be displayed on the homepage or in your profile details.

Benefits of Using the App:

• Manage multiple MTN numbers easily.
• Access additional services like data subscriptions and balance checks.

5. Calling or Texting a Friend

If you don’t have access to USSD, customer care, or the mobile app, you can simply call or text a trusted friend or family member. Ask them to read back the number that shows up on their phone.

Important Notes:

• Ensure you have enough airtime for the call.
• Avoid sharing your number with strangers for privacy reasons.

6. Checking Your MTN SIM Pack

When you buy a new MTN SIM card, the phone number is printed on the starter pack. If you still have your SIM pack, simply check for the number.

What to Look For:

• Locate the SIM pack.
• Find the section labeled “Number.”

Tip: Keep your SIM pack in a safe place to avoid losing important information like your PUK code.

7. Visiting an MTN Service Center

As a final option, you can visit an MTN service center or an authorized dealer. A representative can assist you in retrieving your phone number if you’ve tried other methods.

8. Saving Your Number for Future Use

Once you’ve retrieved your number, it’s important to save it for future reference. This will help you avoid the hassle of looking it up again.

Ways to Save Your Number:

• Save it under “My Number” in your phone contacts.
• Write it down in a notebook or diary.
• Store it in cloud apps like Google Keep or Evernote.

Recap

Forgetting your MTN phone number can be frustrating, but it’s easy to retrieve it using USSD codes, the MyMTN app, customer care, or by calling a friend. Be sure to save your number in multiple places so you can access it whenever necessary. MTN remains one of Nigeria’s leading networks, offering simple solutions to stay connected.